FAQ
HOW FAR IN ADVANCE SHOULD I BEGIN DRESS SHOPPING?
In order to ensure you’re not rushed with your decision-making, we recommend that you begin dress shopping 9-12 months in advance of your wedding date, purchasing 8-10 months in advance of your wedding date. This is the ideal, not the absolute.
DO I NEED AN APPOINTMENT?
Yes, our private fittings are by appointment only and are recommended for brides who are on the serious hunt and ready to purchase their made-to-order gown. Please use our online scheduler for Los Angeles. If you need a later appointment than what you see available on our scheduler to accommodate after work hours, email your respective city to inquire. Los Angeles - [email protected]
Just looking for inspiration to start? Check out our Designer Collections to get an idea of our selection before booking a full appointment with us.
HOW LONG WILL MY APPOINTMENT BE?
Our private fittings are scheduled for one hour (with a buffer built in), but rest assured that if we run over, we will happily schedule another appointment with you to make sure you're taken care of. If you’re not local to Los Angeles, let us know in advance so that we can accommodate a longer time with you.
WHAT IS THE PRICE RANGE OF YOUR GOWNS?
Our made-to-order gowns range from $3,000 - $15,000, with the bulk of our gowns being in the $3,000-$8,000 range.
WHAT SIZE GOWNS ARE AVAILABLE TO TRY ON AT LOHO BRIDE?
Most of our dress samples range from size 4-10, but please note that your custom gown can be ordered up to a size 14-20, depending on the designer. If your sizing is outside the range mentioned above, we recommend emailing us beforehand so we can show you which gowns we have in 12+. We just added some new curve styles in this season that we're very excited about!
WHAT IF THERE IS A GOWN THAT I LIKE FROM A DESIGNER THAT YOU CARRY, BUT YOU DON'T CARRY THAT PARTICULAR SAMPLE?
While we can't carry entire collections from each of our designers, we can sometimes have the ability to request particular samples. Please email if you'd like to inquire about requesting a gown that we don't carry permanently - [email protected]
WHAT DOES MADE-TO-ORDER MEAN WHEN ORDERING MY GOWN?
Made-to-order means that there is no stock of your gown and the making of the gown begins once you place your order. The most important thing to note is that made-to-order gowns are ordered to the closest numerical dress size or S/M/L/XL sizing (dependent on designer), based on measurements taken at LOHO Bride. The gown is not made to exact measurements (which is referred to as "made-to-measure"). In order to achieve the perfect fit, the bride must seek the assistance of a seamstress or tailor.
DO YOU OFFER CUSTOM GOWNS?
Yes, we do with our local LA designers only. For the other designers, depending on the style and designer, slight altercations can be made ie: short sleeves vs. long sleeves, different neckline, etc., but most of our gowns are ordered true to the intention and design of the gown.
HOW MANY PEOPLE CAN I BRING TO MY APPOINTMENT?
As much as we love the idea of a party in our store, we believe that your fitting should be as intimate as possible. We want the focus to stay on you and what style and feeling YOU want to exude on your wedding day. We’ve found that sometimes too many opinions end up overwhelming the bride’s decision, and we don’t wish stressful shopping upon any of our brides. Right now due to COVID we are allowing 3 guests in addition to the bride.
IS THE SALON DOG-FRIENDLY?
We adore pups in a major way, but we've unfortunately learned the hard way that an all white couch and light colored gowns are not a match made in doggie heaven. We kindly ask that you do not bring any dogs or pets in general to your appointment.
DO I NEED TO BRING ANYTHING TO MY APPOINTMENT?
Aside from your shining self, we invite you to bring any undergarments (preferably nude!) or shoes that you’re considering wearing on your wedding day, if applicable.
WHAT IS THE START-TO-FINISH PROCESS OF PURCHASING A DRESS FROM LOHO BRIDE?
Your initial appointment will include a tailored, one-hour dress up session with our stylists, where you will try our gown samples on. If a made-to-order gown purchase is made, we'll take your measurements and order the closest dress size to be made. Once the gown arrives, you'll come back in for a follow up appointment to pick up your gown and do final inspections. You will then consult with a seamstress to do any final tweaks ie: hem the gown and make sure the gown is fit to perfection. Between LOHO Bride and your chosen seamstress, expect to attend at least 5 fittings from start to finish.
HOW LONG WILL IT TAKE FOR MY MADE-TO-ORDER GOWN TO ARRIVE?
Depending on the designer you move forward with, there is a 4-8 month lead time for all made-to-order gowns. We have some very select styles that can be made in less time, so if you're in a time crunch, email for more info: [email protected]. Rush orders are available upon request, but keep in mind that fees will apply.
DO YOU OFFER/INCLUDE ALTERATIONS?
Alternations are a separate cost from the purchase of your gown. We have connected with a handful of local seamstresses in San Francisco and Los Angeles to refer you to, however, we do not offer in-house alterations. Please note, we are not in contractual agreements with our recommended seamstresses, nor do we receive any payment from them for your business.
HOW MUCH DO ALTERATIONS TYPICALLY COST?
Depending on the severity of your alterations needs, expect costs to range from $500-$1500 on average. For any major customizations or fit needs, costs can go upwards.
WHAT IS A TRUNK SHOW?
A trunk show is a limited period of time for brides to view additional styles from a particular designer outside of what LOHO Bride has previously curated in store. In some cases, there is special pricing available during the show. These trunk shows are by appointment only and have limited times to view, so please book your appointment as soon as you know you want to be part of this experience.
IS THERE A CANCELLATION POLICY?
Yes, we kindly ask that you give us at least 48 hours notice if you need to cancel or re-schedule your fitting. Since we are appointment-only, we thank you in advance for your cooperation, as we take in a very limited amount of brides a day. Under 24 hours from the appointment, the fitting fee will not be refunded.
RETURNS + EXCHANGES
Made-to-order gowns, Sample Sale gowns, jewelry and lingerie are all final sale. Once a made-to-order gown or Sample Sale gown is paid for, you are in a contractual agreement to follow through with the gown chosen. Ready-to-wear pieces can be returned within 14 days in unwashed, unworn, and undamaged condition.